Vol. I · Est. 2026 The EX Institute
The standard of practice

Standards & Ethics.

The Institute holds practitioners to a higher standard than the law alone requires. The Ethics Code is part of every assessment at every tier.

The Ethics Code

A credentialled practitioner of the EX Institute commits to the following.

  1. Compassion. I treat every voice as a person, not a data point. I recognise that for many people, sharing feedback at work is an act of trust.
  2. Proportionality. I do not over-claim. I distinguish between what the data supports and what I prefer to be true. I recognise the limits of every method I use, and I do not sell findings with more confidence than the evidence supports.
  3. Humility. I hold my expertise lightly. I keep close to the people whose experience I am studying. I update my understanding as the evidence requires.
  4. Anonymity. I protect the anonymity of participants. I do not seek to identify individuals from anonymised data, even when technically possible. I refuse work that would compromise this.
  5. Consent. I work only where consent is meaningful. I communicate clearly what will happen to people's responses.
  6. Equity. I attend to whose voice is heard, whose is not, and whether action follows feedback equally. I name inequity when I see it.
  7. Accountability. I track and report what was done with feedback. I do not collect what I cannot honour.
  8. Independence. I serve the organisation and its people, not any one stakeholder. I tell the truth in my analysis and reporting, even when uncomfortable.
  9. Practice. I maintain my competence through continuing learning and supervision. I support the development of others in the field.
  10. Citizenship. I contribute to the discipline. I share what I learn. I uphold the reputation of the EX Institute.

Disciplinary process {#raise-a-concern}

Concerns about a credentialled practitioner may be raised in writing to the Institute's Standards Committee at standards@ex.institute. The Committee reviews each concern, gathers evidence, and — where a breach is upheld — applies one of four outcomes: dismissal of the concern, advisory note, suspension of credential pending remediation, or revocation. The full procedure is published; complainants and respondents are heard before any action is taken.